Cabby OSPrivacy policy
How Cabby OS handles personal information, under the Australian Privacy Principles.
Draft, under legal review. Not yet in force.
What we collect
When you enquire or book a demo: your name, business, email address and phone number, and what you tell us about your jobs.
When your business uses Cabby: the information your business enters about its customers, suppliers, staff and jobs, and the emails and calendar events your business connects. Your business controls that information; Cabby processes it on its behalf.
When you visit this website, and only if you agree to analytics cookies: the pages you open, how you arrived, how far you scroll and which links you follow, and the device and browser you use, recorded by Google Analytics. It is off until you choose Accept, and you can change your choice at any time with Cookie settings at the bottom of every page. We do not send your name, email or phone number to Google Analytics.
Why we collect it
To reply to you, to run the demo you asked for, to provide and support the service your business has subscribed to, to send invoices and notices about the service, and to keep the service secure.
Where it is stored
Cabby's database is stored in Sydney, Australia. Files are stored with our file-storage provider. AI features send the relevant text of a job to a hosted model provider to score, draft or summarise it; that text may be processed outside Australia. Email, calendar and accounting connections send and receive data with the provider you connect (Microsoft, Google or Xero).
Who we share it with
The providers above, and only what each needs. If you agree to analytics cookies, Google receives the website visit details described above, which it may store and process outside Australia. Our staff and contractors who support the service, under confidentiality. Authorities where the law requires it. We do not sell personal information.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you by emailing us. If you think we have breached the Australian Privacy Principles, email us first; if you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner.
Changes
We will post changes to this policy on this page with the date they take effect.